In a situation where many publishers would have left their customers twisting in the wind, Blizzard has once again proven why they’re one of the most respected studios in the business.
Bad news struck potential Australian Diablo III players yesterday when GAME announced that they were going into administration and wouldn’t be handling any copies of the long awaited hack-and-slash RPG because of payment issues with their shipping companies. This left a lot of angry people with pre-orders than were good for nothing.
For a while it seemed that nothing would be done about the pre-orders that were now lost, but Blizzard stepped in and announced that they would be honoring all Diablo III pre-orders from GAME dated before May 15. Yes, eager to help their fans stare at a menu screen along with everyone else, Blizzard posted on their forums that if people affected by GAME’s closure bought Diablo III off Battle.Net before May 21 and sent Blizzard their pre-order receipt before June 20 they will be refunded the whole amount for the game.
Pretty decent of Blizzard to step up and offer a solution instead of just letting all those unsold copies of Diablo III sit around. At the end of the day they’ve got their money and people have their Diablo, so it’s a fair trade, I have to say.
What do you guys think about this turn of events? Pretty impressed with Blizzard? Anyone on here affected by the GAME situation? Go!
Source – Battle.Net